With the development of new communication tools, it is necessary to pay particular attention to the protection of privacy. Therefore, we are committed to respecting the confidentiality of the personal information we collect.
Who are we?
We are Tisse et File, a shop dedicated to the sale of handicrafts and art and craft materials. We are located in North America, Canada.
You can find more information about us, as well as our full address, on our company website.
PARAGRAPH 1 - DATA COLLECTED
During the purchase process in our online store, certain personal data that you provide such as your name, address and email are collected. Also, when you browse the Tisse et File store, the IP address of your computer; when you buy from our shop, as part of the buying and selling process, we collect the personal data you provide to us such as your name, address and email. When you browse our store, the IP address from which our site is visited is automatically recorded. This data simply allows us to identify the visitor and the browser user agent chain to help detect spam.
PARAGRAPH 2 - CONSENT
During a transaction on our site, the personal information that you provide, whether when ordering, payment or delivery, validates that you implicitly consent to us collecting and using this data only for this use. This data will in no case be used for marketing purposes.
With your permission only, we will send you emails about our store, our products, our new items, etc.
If we ask you to provide us with your personal information for another reason, for marketing purposes for example, we will ask you directly for your express consent and we will give you the opportunity to refuse.
Can I withdraw my consent?
Yes, you can withdraw your consent at any time, just email us at: firstname.lastname@example.org
or by mail to:
Tisse et File
49 Marleau Street
Mercier (Quebec) J6R 1Z5
ARTICLE 3 - DISCLOSURE
We may disclose your personal information if we are required by law to do so or if you violate our Terms and Conditions of Sale and Use.
ARTICLE 4 - SHOPIFY
Our shop is hosted on Shopify Inc. They provide us with the online e-commerce platform that allows us to sell our services and products to you.
Your data is stored in Shopify's data storage system and databases, and in Shopify's general application. Your data is stored on a secure server protected by a firewall.
If you make a purchase through a direct payment gateway, then Shopify will store your credit card information. This information is encrypted in accordance with the data security standard established by the Payment Card Industry (PCI-DSS). Information about your purchase transaction is retained for as long as necessary to finalize your order. Once your order is finalized, the details of the purchase transaction are deleted.
All direct payment gateways comply with PCI-DSS, which ais managed by the PCI Security Standards Board, and is the result of joint efforts by companies such as Visa, MasterCard, American Express, and Discover.
The PCI-DSS requirements ensure the secure processing of credit card data by our store and service providers.
ARTICLE 5 - SERVICES PROVIDED BY THIRD PARTIES
Generally, the third party providers we use will only collect, use and disclose your information to the extent necessary to perform the services they provide to us.
However, some third-party service providers, such as payment gateways and other payment transaction processors, have their own privacy policies regarding the information we are required to provide to them for your purchase transactions.
For these providers, we recommend that you carefully read their privacy policies so that you can understand how they will process your personal information.
It should be noted that some suppliers may be located or have facilities located in a jurisdiction different from yours or ours. Therefore, if you decide to continue a transaction that requires the services of a third-party vendor, your information could then be governed by the laws of the jurisdiction in which the supplier is located or the jurisdiction in which its facilities are located.
For example, if you are located in Canada and your transaction is processed through a payment gateway located in the United States, your information used to complete the transaction could be disclosed under the laws of the United States. United States, including the Patriot Act.
You may be required to leave our website by clicking on certain links on our site. We assume no responsibility for the privacy practices of these other sites and recommend that you carefully read their privacy policies.
ARTICLE 6 - SECURITY
To protect your personal information, we take reasonable precautions and follow industry best practices to ensure that they are not lost, misappropriated, viewed, disclosed, modified or destroyed in an inappropriate manner.
If you provide us with your credit card information, it will be encrypted through the use of the SSL security protocol and stored with AES-256 encryption. Although no method of Internet transmission or electronic storage is safe at 100%, we comply with all PCI-DSS requirements and implement industry-accepted additional standards.
FILES WITNESSES (COOKIES)
Here is a list of cookies that we use. We have listed them here so that you have the opportunity to choose whether you want to allow them or not.
_session_id, unique session identifier: allows Shopify to store information relating to your session (referrer, landing page, etc.).
_shopify_visit, no data retained: persists for 30 minutes since the last visit. Used by the internal statistics tracking system of the provider of our website to record the number of visits.
_shopify_uniq, no data retained: expires at midnight (depending on the location of the visitor) the next day. Calculates the number of shop visits per single customer.
cart, unique identifier: persists for 2 weeks, stores information relating to your shopping cart.
_secure_session_id, session unique identifier
storefront_digest, unique identifier, undefined if the store has a password, it is used to find out if the current visitor has access.
ARTICLE 7 - AGE OF CONSENT
If our store is acquired by or merged with another company, your information may be transferred to the new owners so we can continue to sell you products.
QUESTIONS AND CONTACT INFORMATION
If you want to: access, correct, modify or delete any personal information we have about you, file a complaint, or if you just want more information, contact our privacy officer at email@example.com or by mail to
Tisse et File
[Re: Privacy Standards Officer]
[49 rue Marleau, Mercier (Quebec) J6R1Z5, Canada]